(July 29, 2024; Calabasas, CA) Harbor Freight Tools has been named one of America’s Customer Service Champions 2024 by USA Today and data analytics firm, Plant-A Insights Group.
America’s Customer Service Champions 2024 recognizes industry leaders in customer service across 67 sectors, including service providers, brick-and-mortar retailers, and online stores. Harbor Freight received a five-star ranking.
The list highlights companies that excel in delivering the best customer experience based on a broad set of metrics.
Champions were chosen through a confidential online survey of more than 33,000 U.S. consumers who provided over 519,000 company reviews. They evaluated businesses according to the overall customer experience.
The list for USA Today’s America’s Customer Service Champions 2024 can be viewed here.
